Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Treatment Coordinator
1 Year 7 Months
Orcutt Hill Dental Studio | 01.2025 - Current
Manage appointment scheduling, patient check-ins, and insurance claims processing, ensuring timely communication with patients and resolution of issues.
Perform thorough insurance verification and pre-authorization tasks to ensure compliance with eligibility requirements.
Develop comprehensive treatment plans detailing benefits and pricing for procedures and services.
Handle account payments and provide information regarding outstanding balances.
Manage interactions with insurance companies to enhance claims processing efficiency and address discrepancies promptly.
Achieve timely resolution of outstanding claims through diligent follow-up on denials and appeals. Enhanced cash flow by effectively managing the posting of insurance payments.
Dental Lab Tech
2 Years 2 Months
Everly Dental Lab | 05.2022 - 07.2024
Utilized CAD/CAM systems to design and fabricate dental appliances.
Collaborated with dentist in the design and fabrication of dental prosthetics.
Fabricated crowns, veneers, dentures and other dental appliances (nightguard, retainers).
Ensure that the laboratory equipment functions effectively by calibrating and adjusting equipment.
Responded to daily inquiries and request within mandated timeframe to meet deadlines.
Oversaw inventory by restocking supplies and placing orders.
Sending invoices and processing payments to update clients accounts.
Verifying orders and prepare cases to be shipped out.
Maintain office cleanliness and organized for a more efficient workflow.
Draw blood for extraction patients.
Hygiene Coordinator
1 Year 9 Months
Everly Dental | 08.2020 - 05.2022
Managed patient scheduling and appointment confirmations to optimize office workflow.
Enhanced team efficiency by providing administrative support, including inventory management and supply ordering.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Education
High School Diploma
Santa Maria High School | Santa Maria, CA | 06-2016