STEPHANIE MARTINEZ
Warwick
Summary
A Treatment Coordinator with a proven track record at United Cerebral Palsy of Rhode Island, excelling in treatment planning and client communication. Adept at staff training and case management, I effectively developed customized treatment plans, enhancing patient care and satisfaction. Strong organizational skills and attention to detail drive my success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Treatment Coordinator
United Cerebral Palsy of Rhode Island
01.2024 - Current
- Coordinated treatment plans with Licensed Social Work professionals and families.
- Communicated treatment options clearly to clients and caregivers.
- Developed patient intake forms and maintained accurate records.
- Assisted in training new staff on procedures and protocols.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Created customized treatment plans for patients based on individual needs.
- Researched billing issues, scheduled appointments and verified insurance coverage.
Direct Support Professional
United Cerebral Palsy of Rhode Island
08.2022 - 01.2024
- A Direct Support Professional in their children and adult program, working with individuals that have disabilities including Autism & Cerebral Palsy.
- Assisted individuals with daily living activities and personal care needs.
- Our goal is to follow a treatment plan created by a treatment coordinator and a licensed clinical social worker based on what is best for the individual.
Barista
Starbucks
12.2020 - 05.2023
- Working in a fast-paced environment
- Trained new baristas on drink preparation and customer service standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service to enhance guest experience and satisfaction.
Homemaker
All About Home Care
09.2020 - 12.2022
- Companionship for the elderly, meal prep, housekeeping, and run errands.
- Have compassion, understanding, and patience.
- Documentation and medication reminders.
- Identified needs of customers promptly and efficiently.
Homemaker
HomeLife Companions and Homemakers
06.2020 - 08.2020
- Provide companionship, meal preparation, housekeeping, medication reminders, and errands.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor's degree - Social Work
Rhode Island College
Providence, RI05.2023
Skills
- Organizational skills
- Team collaboration
- Time management
- Microsoft Office proficiency
- Treatment planning
- Client communication
- Staff training
- Case management
- Problem solving
- Attention to detail
Languages
Spanish, Proficient
Personal Information
Authorized To Work: US
Timeline
Treatment Coordinator
United Cerebral Palsy of Rhode Island
01.2024 - Current
Direct Support Professional
United Cerebral Palsy of Rhode Island
08.2022 - 01.2024
Barista
Starbucks
12.2020 - 05.2023
Homemaker
All About Home Care
09.2020 - 12.2022
Homemaker
HomeLife Companions and Homemakers
06.2020 - 08.2020
Bachelor's degree - Social Work
Rhode Island College