Brittany Nenrod
Detroit,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Together Women's health
Clinton Township, MI
08.2020 - Current
- Greeted and checked in patients, updating patient information into EPIC.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained confidentiality of patient information according to HIPAA regulations.
Dietary Supervisor
My Doctor's Inn
Sterling Heights, MI
03.2016 - 08.2020
- Reviewed patient charts to determine any changes in dietary needs or restrictions due to medical conditions.
- Conducted regular training sessions for new Dietary employees on proper food handling techniques.
- Completed multiple duties by handling transactions, maintaining cleanliness, and displaying exceptional customer service.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Assistant Manager
McDonald's
Bloomfield Hills, MI
09.2007 - 03.2016
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Charles F. Kettering High School
Detroit, MI06-2008
Skills
- EPIC
- Leadership
- Customer Service
- Problem-Solving
- Supervisor
- Management
Certification
- BSM (Basic Shift Management)
- Safe Serve Qualified
Timeline
Medical Receptionist
Together Women's health
08.2020 - Current
Dietary Supervisor
My Doctor's Inn
03.2016 - 08.2020
Assistant Manager
McDonald's
09.2007 - 03.2016
High School Diploma -
Charles F. Kettering High School
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