Kelsey McClure
Auburn,AL
Summary
Compassionate, community-focused professional with training in breastfeeding peer counseling and a strong commitment to supporting mothers through education, encouragement, and practical guidance. Passionate about advancing maternal and infant health by providing culturally sensitive, evidence-based breastfeeding support within nonprofit and public health settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Receptionist
LaGrange Pediatrics
LaGrange, GA
02.2020 - 05.2021
- Front Office Medical Receptionist
- Responsibilities include but are not limited to:
- Performed routine administrative and clinical tasks to keep the office running smoothly.
- Answered telephones, greeting patients, updating and filing patients' medical records, filling
- Collected and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
- Arranged exam room instruments and equipment
- Keep waiting and examining rooms neat and clean.
- Cross trained to assist the physician including working up an average of 40 patients per day
- Obtained patients’ vital signs and measures, triaged and assessed their medical condition and prepared them for medical treatment by the physician and nurse.
- Insurance Verification
Medical Receptionist
The Children's Clinic
LaGrange, GA
02.2016 - 02.2020
- Front Office Medical Specialist
- Responsibilities include but are not limited to:
- Performed routine administrative and clinical tasks to keep the offices of physicians and other health practitioner running smoothly.
- Answered telephones, greeting patients, updating and filing patients' medical records, filling
- Collected and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
- Arranged examining-room instruments and equipment keep waiting and examining rooms neat and clean.
- Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
- Manage receivable and payable accounts and maintain financial records.
- Process insurance claims in compliance with law requirements
- Authorized Prior Authorizations for medications with insurances
- Coordinated outside referrals for patient's to various specialties
- Scheduled patients outside radiology and or further lab testing
- Familiar with the following:
- Allscripts EHR
- Allscripts PM
- Tiger Practice Management
- Wellstar Epic
- Georgia Department of Community Health (GAMMIS)
- Georgia Registry of Immunization (GRITS)
- Cover My Meds
Breastfeeding Peer Counselor
District 4 Public Health - WIC
LaGrange, GA
09.2016 - 01.2018
- Breastfeeding Peer Counselor Certification
- Promote breastfeeding
- Act as a positive parenting and breastfeeding role model
- Provide support and assistance for breastfeeding mothers and infants
- Teach breastfeeding classes
- Conduct breastfeeding support groups
- Provide written and verbal information on the benefits of and techniques associated with breastfeeding
- Address specific concerns of pregnant women and correct misinformation that may prevent a woman from breastfeeding
- Provide one-on-one counseling to pregnant and breastfeeding women
- Provide counseling over the phone. Provide appropriate follow-up and referrals
- Provide support and information to breastfeeding mothers who may need help or advice to continue breastfeeding while working or attending school
- Instruct breastfeeding mothers on the proper usage and maintenance of breast pumps
- Assists breastfeeding coordinator as needed
Cashier/Customer Service
Krystal
LaGrange, GA
10.2008 - 10.2010
Education
High School Degree -
LaGrange High School
LaGrange, GASkills
- ICD-10
- Patient Assessment
- Computer Skills
- Taking Vital Signs
- Recording Patient Medical History
- Medical Billing
- Medical Records
- Patient Care
- Triage
- Epic
- Allscripts
- Medical Scheduling
- Insurance Verification
- Medical terminology
- Medicaid
- Clerical Experience
- EMR Systems
- Lactation Support (non - clinical)
- Infant feeding assessment and troubleshooting
- Active listener and empathetic communication
Certification
- Breastfeeding Peer Counselor Certification
- September 2014 to Present
Timeline
Medical Receptionist
LaGrange Pediatrics
02.2020 - 05.2021
Breastfeeding Peer Counselor
District 4 Public Health - WIC
09.2016 - 01.2018
Medical Receptionist
The Children's Clinic
02.2016 - 02.2020
Cashier/Customer Service
Krystal
10.2008 - 10.2010
High School Degree -
LaGrange High School