Angelia HOWARD
About You Sitting Service
COLLINS,MS
4
years of professional experience
Compassionate medical professional with expertise in crisis intervention, patient-focused care, and HIPAA compliance. Proven ability to support patient needs and enhance clinic efficiency through effective communication and organization.
Work History
Medical Assistant
5 Months- Assisted in patient intake procedures, ensuring accurate completion of medical forms.
- Maintained cleanliness and organization of examination rooms to promote a safe environment.
- Supported physicians during examinations by preparing necessary instruments and supplies.
- Scheduled patient appointments, effectively managing clinic workflow and reducing wait times.
- Obtained client medical history, medication information, symptoms, and allergies.
- Operated electronic health record systems to document patient information accurately and securely.
- Collaborated with healthcare team to streamline communication and enhance patient care efficiency.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Certified Nursing Assistant
5 Months- Assisted patients with daily living activities to promote comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of patient environments, ensuring infection control protocols were followed.
- Documented patient care accurately in electronic health records for continuity of care.
- Supported nursing staff in executing care plans, enhancing overall patient satisfaction.
- Communicated effectively with patients and families, providing updates on care procedures and expectations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Crisis Prevention Intervention
1 Year 7 Months- Provided crisis intervention to diverse population groups, demonstrating cultural sensitivity and adaptability in communication approaches.
- Increased staff efficiency by providing ongoing training on safety procedures, self-defense techniques, and crisis intervention methods for correctional officers.
- Delivered responsive crisis intervention when situations arose requiring immediate attention or resolution.
- Provided crisis intervention services during critical incidents involving students or families, ensuring safety and emotional wellbeing.
- Supported clients in crisis situations by remaining calm under pressure and utilizing appropriate intervention techniques when necessary.
- Provided crisis intervention when necessary, utilizing de-escalation techniques to ensure the safety of all individuals involved.
- Provided crisis intervention services to individuals experiencing mental health emergencies, connecting them with appropriate care resources.
Case Manager
3 Years 2 Months- Coordinated care plans for children, ensuring alignment with therapeutic goals and family needs.
- Conducted comprehensive assessments to determine service eligibility and appropriate interventions.
- Collaborated with multidisciplinary teams to facilitate effective communication and resource sharing.
- Monitored client progress, adjusting strategies to enhance outcomes and meet evolving needs.
- Developed training materials for staff, focusing on best practices in case management and child development.
- Led initiatives to streamline documentation processes, improving efficiency within case management system.
- Mentored junior case managers, providing guidance on complex cases and professional development opportunities.
Education
High School Diploma
Medical Assistant - Psychology
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
Direct patient care
Patient-focused care
Phlebotomy
CPR
Immunization administration
Specimens collection and processing
Patient assessments
Medical procedures
Medical records management
Sterilization techniques
Patient relations
Family education
Timeline
Medical Assistant
Express Care Sumrall
03.2026 - CurrentRead More
Certified Nursing Assistant
Forrest Health (Jefferson Davis County Extended Facility)
03.2026 - CurrentRead More
Crisis Prevention Intervention
About You Sitting Service
01.2025 - CurrentRead More
Case Manager
Canopy Children's Solutions
08.2022 - 10.2025Read More
Quitman High School
High School Diploma
Read More
Pearl River Community College
Medical Assistant from Psychology
Read More