Angelia Norby
Spokane
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Hobby lobby cashier
Hobby Lobby
10.2023 - 07.2025
- Provided excellent customer service to enhance shopping experiences.
- Assisted with inventory management by restocking merchandise as needed.
- Collaborated with team members to ensure smooth store operations.
- Trained new cashiers on register procedures and customer service standards.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
Drive-Thru Cashier
Caferio
Spokane Valley
10.2022 - 11.2023
- Processed customer orders efficiently at drive-thru window.
- Handled cash transactions accurately and maintained register balance.
- Provided excellent customer service by addressing inquiries and concerns.
Deli Clerk
Safeway
Spokane Valley
08.2021 - 08.2022
- Prepared and sliced meats and cheeses for customer orders.
- Maintained cleanliness and organization of deli counter area.
- Assisted customers with product selection and special requests.
- Operated deli equipment safely, including slicers and scales.
- Managed inventory levels by restocking products as needed.
- Followed food safety guidelines to ensure product quality.
- Collaborated with team members to fulfill daily service goals.
- Educated customers about various deli products and offerings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Prep Cook
Stock wells bar and grill
Spokane Valley
09.2020 - 10.2021
- Prepared ingredients for daily menu items at a busy bar and grill.
- Maintained cleanliness and organization of kitchen workstations during shifts.
- Assisted chefs in cooking and plating dishes according to restaurant standards.
- Stocked supplies and ingredients, ensuring availability for kitchen operations.
- Followed food safety guidelines to ensure safe food handling practices.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
West Valley High School
Spokane Valley, WASkills
- Point-of-sale operation
- Cash handling
- Customer service
- Inventory management
- Employee training
- Sales transactions
- Product knowledge
- Food safety
- Effective communication
- Time management
- Problem solving
- Refund handling
- Customer assistance
Timeline
Hobby lobby cashier
Hobby Lobby
10.2023 - 07.2025
Drive-Thru Cashier
Caferio
10.2022 - 11.2023
Deli Clerk
Safeway
08.2021 - 08.2022
Prep Cook
Stock wells bar and grill
09.2020 - 10.2021
West Valley High School