Angelia Taylor Protheroe
Administrative Secretary
Chapin,SC
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 21 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Secretary
Baptist Health Hospital For Women
Memphis, TN
12.1999 - 07.2021
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Received and routed business correspondence to correct departments and staff members.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Secretary
Rainbow Pest Control
Memphis, TN
10.2004 - 04.2005
- Answered multi-line phone system and greeted callers enthusiastically.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Scheduled appointments and conducted follow-up calls to clients.
Certified Nursing Assistant
Shelby Pines Rehabilitation
Memphis, TN
03.1998 - 12.1999
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
No Degree - General Curriculum
Mississippi Delta Community College
Moorhead, MSHigh School Diploma -
Trezevant High School
Memphis, TN 01.1987 - 05.1989
Skills
Spreadsheet development
Database administration
Spreadsheet management
Meeting minutes
Multi-line phone proficiency
Office administration
Filing and data archiving
Payroll and budgeting
Records management
Meeting arrangements
Employee timesheet processing
Administrative support
Program files maintenance
Timeline
Secretary
Rainbow Pest Control
10.2004 - 04.2005
Administrative Secretary
Baptist Health Hospital For Women
12.1999 - 07.2021
Certified Nursing Assistant
Shelby Pines Rehabilitation
03.1998 - 12.1999
High School Diploma -
Trezevant High School
01.1987 - 05.1989
No Degree - General Curriculum
Mississippi Delta Community College