Angelica Aquino

My role is to stay up to date with daily operations to make sure the business is running successfully. I help drive sales by providing excellent customer service, and staying on top of daily numbers, ensuring productivity from employees and assisting on improvement aspects. I also train new employees on understanding their role and responsibilities and how to provide excellent customer service.

As a full time sales associate my role was exceeding customer service, making sure the store was kept clean. I was also training to be an assistant manager so on occasion I was learning to manage others and learn the business operations.

Guided customers in scanning tickets, providing gloves, and locating correct equipment, ensuring readiness for enjoyable experience at indoor snow attraction.

My role was to assist customers on the knowledge of our product and how it would benefit them and their homes. Making sure they were satisfied with their purchase and service.