Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelica Betancourt

Orlando,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Handles well-coordinated tasks and able to meet business demands. Superior work ethic combined with resourceful and upbeat nature which is consistently recognized for hard work and attention to detail.

Overview

3
3
years of professional experience

Work History

Shift Lead

Toasted Grilled Cheese & Burgers
07.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.


UCF Legislative Scholar

Florida State Capitol
02.2023 - 05.2023
  • Interned under Florida State Senator, Colleen Burton who represents District 12, Polk County during the 2023 Legislative Session
  • Answered telephone and coordinated meetings and conferences.
  • Executed record filing system to improve document organization and management.
  • Updated spreadsheets and databases to track, analyze, and report on bill progress
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Sandwich Artist

Subway
02.2021 - 07.2021
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Education

Bachelor of Science - Legal Studies

University of Central Florida
Orlando, FL
05.2024

Skills

  • Strong Interpersonal Skills
  • Time Management
  • Team Leadership
  • Verbal and Written Communication
  • Respectful and Positive demeanor

Timeline

UCF Legislative Scholar

Florida State Capitol
02.2023 - 05.2023

Shift Lead

Toasted Grilled Cheese & Burgers
07.2021 - Current

Sandwich Artist

Subway
02.2021 - 07.2021

Bachelor of Science - Legal Studies

University of Central Florida

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Angelica Betancourt