Angelica Brunk
Black Canyon City,AZ
Summary
Experienced Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 10 years of progressive leadership experience.
Overview
27
27
years of professional experience
Work History
Kitchen/Bakery Manager/General Manager
ROCK SPRINGS CAFE
Rock Springs, AZ
06.2011 - 07.2022
- Food ordering, liquor ordering, daily staffing of 62 employees
- Daily money and deposits, training in all departments and great deal of customer service
- Office 360 ,Programming P.O.S. system,Producing spreadsheets and food cost reports weekly for owners.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
Line Cook
DENNYS
Anthem, Az.
03.2011 - 06.2011
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Kitchen Manager
Pioneer restaurant
Phoenix, AZ
04.2009 - 03.2011
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Cook, trainer, prep
Bylers Amish kitchen
10.2003 - 04.2009
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Ordered and received products and supplies to stock kitchen areas.
Kitchen Manager, Floor Manager
Squaw Peak Steak House
Black Canyon City, AZ
09.1995 - 10.2003
- Supervised daily department recoveries to maintain organized and professional displays for customers.
- Managed full team schedule to maintain adequate coverage.
- Scheduled employees based on labor balancing requirements and forecasted customer levels.
Skills
- SKILLS & ABILITIES
- Staffing and Sales Reporting
- Supply Ordering and Management
- Menu Pricing and Writing
- Labor and Overhead Cost Estimation
- Money Handling
- Health Code Compliance
- Database Interface and Query Software
- Billing and Payment Processing
- POS Inventory System Operation
- Expense Tracking
Timeline
Kitchen/Bakery Manager/General Manager
ROCK SPRINGS CAFE
06.2011 - 07.2022
Line Cook
DENNYS
03.2011 - 06.2011
Kitchen Manager
Pioneer restaurant
04.2009 - 03.2011
Cook, trainer, prep
Bylers Amish kitchen
10.2003 - 04.2009
Kitchen Manager, Floor Manager
Squaw Peak Steak House
09.1995 - 10.2003