Angelica Carrero
Pembroke Pines
Summary
Friendly and customer-focused hospitality professional with over 2 years of experience in customer service, serving, and providing friendly, attentive service. Currently serving in a fast-paced restaurant environment while pursuing higher education at Florida International University.
Overview
3
3
years of professional experience
Work History
Server/Restaurant Hostess
Livia Bar & Grill
Fort Lauderdale
11.2024 - Current
- Provided friendly and attentive service to enhance guest dining experiences.
- Assisted in training new servers on menu items and service protocols.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Cleaned tables and chairs to prepare dining area for next customers.
Hostess/Restaurant Server
South Bar & Grill
Pompano Beach
01.2024 - 11.2024
- Greeted and welcomed guests in a friendly manner.
- Managed reservation system for efficient seating arrangements.
- Addressed customer inquiries and concerns promptly and courteously.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Cashier/Grocery Bagger
Publix
Hollywood
07.2023 - 01.2024
- Operated cash register and processed customer transactions efficiently.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL06-2025
Some College (No Degree) - Criminal Justice
Florida International University
Miami, FL06-2026
Skills
- Food running
- Customer service
- Hospitality & Client Experience
- Bilingual- English & Spanish
- Time management
- Adaptability
- Effective communication
Timeline
Server/Restaurant Hostess
Livia Bar & Grill
11.2024 - Current
Hostess/Restaurant Server
South Bar & Grill
01.2024 - 11.2024
Cashier/Grocery Bagger
Publix
07.2023 - 01.2024
High School Diploma -
Hollywood Hills High School
Some College (No Degree) - Criminal Justice
Florida International University