Dino Trevino

(Promotion from Window Installer)

• Managed and maintained company vehicle
• Responded to customer inquiries quickly and professionally to increase satisfaction, prior to occupancy. Taking an average of 5 customers a day.
• Responded to problems reported by customers promptly and professionally, if any issues did occur.
• Maintained accurate records of service calls and customer interactions for training and accountability purposes.
• Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
• Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Tested materials, noting issues and completing preventive maintenance.
• Worked with diverse types of weather and ground conditions.

• Installed various window types in both residential and commercial buildings.
• Accurately took measurements and made calculations for precise cutting and fitting of material.
• Adjusted window frames to provide exact fit of new window panes.
• Provided customers with excellent customer service by phone and in person when conducting consultations, answering questions and installing windows.
• Specialized in fitting sliding doors and hinged doors with special-order glass panels.
• Repaired plasterwork or wallboard around existing window frames or replaced frames.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Provided friendly customer service to guests and addressed concerns.
• Monitored safety of guests in and around swimming pool.
• Responded to emergency situations in a timely, efficient manner.
• Educated patrons on safety protocols and enforced safety rules.
• Attentively monitored swimmers to identify distress.
• Maintained order and cleanliness at swimming pool and surrounding areas to uphold City of Phoenix standards by sampling pool water to check chemical levels everyday.
• Observed recreational users to detect safety concerns and prevent ongoing violations.