Angelica Cayeros
Angie’s Prime Grill
Phoenix,AZ
2
years of professional experience
Offering strong foundation in healthcare principles and dedication to patient well-being, ready to learn and grow in a medical environment. Delivers ability to understand and apply safety protocols and patient interaction techniques. Ready to use and develop skills as a phlebotomist.
Work History
Shift Leader
1 Month- Resolved customer inquiries and complaints to enhance satisfaction and retention.
- Trained new employees and delegated daily tasks and responsibilities.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Shift Leader
1 Year 7 Months- Supervised daily operations to ensure efficient service and quality standards.
- Trained new team members on customer service protocols and food preparation techniques.
- Monitored inventory levels, placing orders to maintain stock and minimize waste.
- Implemented best practices for food safety and sanitation compliance in the workplace.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Education
High School Diploma
- Honor Roll
- Awarded
Certified Phlebotomist
Skills
Problem-solving
Customer service focus
Availability flexibility
Strong verbal and written communication
Venipuncture
Order of draw
Patient care
Specimen handling
Butterfly needle technique
HIPAA compliance
Patient confidentiality
Blood collection techniques
Blood culture collection
Adaptable approach
Timeline
Shift Leader
Angie’s Prime Grill
08.2026 - CurrentRead More
Shift Leader
Salad And Go
01.2025 - 08.2026Read More
Medical Moore
Certified Phlebotomist
Read More
Skyline Prep High School
High School Diploma
Read More