Nicholas Awesum
Vestal
Summary
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
5
5
years of professional experience
Work History
Team Leader/Emergency Room Registration
Wilson Emergency Room
04.2025 - Current
- Implemented triage protocols to enhance patient assessment and prioritization processes.
- Facilitated regular team meetings to discuss challenges and strategize solutions for patient care issues.
- Mentored junior staff, fostering professional development and improving team performance.
- Streamlined communication between departments, enhancing collaboration and reducing response times.
Patient Advocate
Guthrie Emergency Room
04.2022 - 04.2025
- Facilitated patient communication to ensure understanding of treatment plans and discharge instructions.
- Coordinated with healthcare providers to address patient concerns and enhance care quality.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
Access Care Representative
Wilson Emergency Room
10.2020 - 04.2022
- Facilitated patient admissions by verifying insurance information and eligibility requirements.
- Coordinated communication between medical staff and patients to ensure timely care delivery.
- Assisted in maintaining accurate patient records within electronic health record systems.
Education
High School Diploma -
Maine Endwell
Endwell,NYSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Timeline
Team Leader/Emergency Room Registration
Wilson Emergency Room
04.2025 - Current
Patient Advocate
Guthrie Emergency Room
04.2022 - 04.2025
Access Care Representative
Wilson Emergency Room
10.2020 - 04.2022
High School Diploma -
Maine Endwell