Angelica Cruz
Pacoima,CA
Summary
Sociable bartender/server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Hardworking professional. Successful at handling big crowds with impeccable service skills.
Overview
4
4
years of professional experience
Work History
Server
Sabor micheocan
Valencia, CA
02.2024 - Current
- Trained new employees to perform duties.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins, stored liquor, and tableware to prepare for incoming guests
- Garnished dishes and beverages to serve visually appealing menu items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
Bartender/Server
El Pescador Number 9
Fillmore, CA
03.2021 - 01.2024
- Poured wine, beer and cocktails for patrons.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Trained new bartenders on drink preparation and upselling techniques.
- Arranged bottles and glasses behind bar to make attractive displays.
- Greeted guests with friendliness and professionalism.
- Processed payments accurately and efficiently with POS system.
Education
High School Diploma -
Golden Valley High School
Valencia, CA07-2014
Some College (No Degree) - Criminal Justice
College of The Canyons
Valencia, CASkills
- Food safety practices
- Dining customer service
- Positive and professional
- Customer service
- Beverage preparation
- Liquor, wine, and food service
- Food and beverage pairings
Languages
Spanish
Professional
English
Professional
Timeline
Server
Sabor micheocan
02.2024 - Current
Bartender/Server
El Pescador Number 9
03.2021 - 01.2024
High School Diploma -
Golden Valley High School
Some College (No Degree) - Criminal Justice
College of The Canyons