
Dedicated customer service professional with over 20 years of experience in resolving customer issues and enhancing satisfaction through effective communication.
Process and issues invoices to patients and health insurance company accurately on time. Prepare financial reports and summaries.
Insurance Verification. Process medical claims using industry-standard billing software. Answer incoming calls and taking messages. Managed incoming payments and applied them to patients account and to insurance accounts. Communication with patients. Register new patients or new insurance in the data base. Assisted with some collections accounts.