Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Angelica Garcia

Eunice,NM

Summary

Attentive Police Dispatcher bringing 13 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Police Communications Dispatcher

City Of Eunice
07.2008 - Current
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.

Disability Support Worker

Learders Industries
10.2001 - 07.2008
  • Worked flexible hours; night, weekend, and holiday shifts..
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.

Education

Telecommunicator Certificate - Police Dispatch

New Mexico Law Enforcement Academy
Santa Fe, NM
04.2009

General Office Certificate -

New Mexico Junior College
Hobbs, NM
05.1984

High School Diploma -

Eunice High School
Eunice, NM
05.1983

Skills

  • First Aid/CPR
  • Bilingual
  • Verbal and written communication
  • Responsible
  • Multitasking abilities
  • Clerical

Certification

  • Certified telecommunications Dispatcher -
  • Emergency Medical Dispatch

References

Claire Miller City of Eunice

Administrative Assistant Friend

(575) 441-7138

Cmillwag09@gmail.com


Dolores Nunez City of Jal

Municipal Court Clerk Friend

(575) 390-2998

D.nunez@cityofjal.us


Yesenia Guillen City of Eunice

Municipal Court Clerk Friend

(575) 691-5726

yguillen@cityofeunice.org






Timeline

Police Communications Dispatcher

City Of Eunice
07.2008 - Current

Disability Support Worker

Learders Industries
10.2001 - 07.2008

Telecommunicator Certificate - Police Dispatch

New Mexico Law Enforcement Academy

General Office Certificate -

New Mexico Junior College

High School Diploma -

Eunice High School
Angelica Garcia