Talented Sales Representative successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
4
4
years of professional experience
Work History
International Specialty Solutions Technical Recruiter
KForce
05.2022 - Current
Explained visa rules and regulations to comply with Department of Labor and Department of State standards.
Built effective relationships with business partners to facilitate immigration program activities.
Educated Account managers, Hiring managers, and client facing recruiters on complex nuances associated with foreign nationals to support recommended solutions that met individual and business needs.
Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
Mentored new hires, resulting in stronger staff development and increased productivity.
Negotiated competitive compensation packages for candidates, ensuring alignment with budget constraints and internal equity considerations.
Manager
Classy Girl Cupcakes
04.2020 - 05.2022
Supervised operations staff and kept employees compliant with company policies and procedures.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Optimized staff scheduling to balance labor costs with operational needs, maintaining efficiency without sacrificing service quality.
Expanded product offerings by researching market trends and testing new recipes, driving customer interest and loyalty.
Increased customer engagement through social media.
Registration Coordinator
Milwaukee Health Department
02.2021 - 05.2021
Collaborated with team members to coordinate event logistics, ensuring smooth operations and positive attendee experiences.
Ensured compliance with safety regulations, working closely with security personnel to maintain a secure environment for all participants.
Managed event budgets and tracked expenses, successfully keeping costs within designated limits.
Managed day-to-day department operations with effective workflow coordination.
Provided administrative support with accurate document preparation and data entry.
Education
Bachelor of Science - Marketing -
Lubar School of Business, University of Wisconsin - Milwaukee
12.2020
Skills
Access
Excel
MS Teams
Marketing of products and services
Microsoft applications
Social Media Marketing
Staff Management
Customer Relationship Management (CRM)
Relationship Development
Persuasive Negotiation
Timeline
International Specialty Solutions Technical Recruiter
KForce
05.2022 - Current
Registration Coordinator
Milwaukee Health Department
02.2021 - 05.2021
Manager
Classy Girl Cupcakes
04.2020 - 05.2022
Bachelor of Science - Marketing -
Lubar School of Business, University of Wisconsin - Milwaukee
<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL