Angelica Garza
Houston,TX
Summary
Ambitious and educated health professional with 3 years of management experience seeking a career change into the mental health sector as I work toward becoming a LPC. Excellent communication and teaching skills with a proven track record of leading my team to become top performers in our region. I have a strong passion for mental health and desire to apply my skills to provide patients with quality and compassionate care while I complete my graduate degree in Clinical Mental Health Counseling.
Overview
8
8
years of professional experience
Work History
Optical Manager
Costco
Cypress, TX
06.2016 - Current
- Generated $310,000 of profit in 2023, doing a total of $2.4 million in sales. Rewarded #1 top performing department in Texas region in 2020 and 2021.
- Ensure our optical team provides exceptional member service by taking time to understand each member's lifestyle needs and advising them with solutions.
- De-escalate member disputes and work to find appropriate solutions
- Track sales, benchmarks, budget, and payroll. Use data to make adjustments to scheduling and benchmark focuses.
- Conduct weekly splinter meetings with employees to go over their individual and group progress, establish goals, communicate procedural changes, provide educational training and welcome feedback.
- Before optical I worked in a number of departments including membership, marketing, refunds and cashier.
Life Group Leader/Intern
Faith Church Assembly
Houston, TX
08.2020 - Current
- Volunteer 6-10 hours a week in several ministry areas with the main focus being young adults ages 18-30, where I am a life group leader.
- Build and maintain meaningful relationships with students, cultivating a friendly and healthy environment where all feel welcome and cared for.
- Teach weekly bible studies to youth (middle school/high school), young adults, and adults, helping to facilitate deep conversation that will help lead to positive life change.
- Provide pastoral care and counseling to Life Group members as needed.
- Currently enrolled in a school of ministry program to develop myself as a servant-leader and future counselor.
Education
Master of Science - Clinical Mental Health Counseling
Southwestern Assemblies of God University
Waxahachie, TX05-2026
Bachelor of Science - Political Science
University Of Houston
Houston, TX05.2018
Skills
- Training and motivation of staff
- Patient Counseling
- Conflict resolution
- Performance evaluation
- HIPAA Compliance
- Budget Planning and Analysis
Timeline
Life Group Leader/Intern
Faith Church Assembly
08.2020 - Current
Optical Manager
Costco
06.2016 - Current
Master of Science - Clinical Mental Health Counseling
Southwestern Assemblies of God University
Bachelor of Science - Political Science
University Of Houston