Summary
Overview
Work History
Education
Skills
Timeline
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Angelica Garza

Bastrop,TX

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Whole Foods Market. Proven ability to enhance order accuracy and efficiency in e-commerce environments. Expertise in inventory management and a keen attention to detail led to consistently high satisfaction ratings and streamlined operations.

Overview

12
12
years of professional experience

Work History

Shopper

Whole Foods Market
07.2022 - 09.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.

Online Personal Shopper

Amazon
09.2021 - 07.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Sortation Associate

Amazon
09.2019 - 01.2021
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Sorted packages and prepared routes.
  • Checked in drivers and handed out routes.

Warehouse Worker

Buc-ee's
09.2012 - 12.2015
  • Moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Prepared/priced merchandise for sales floor.
  • Invoice/data entry
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Education

Bachelor of Science - Criminal Justice

The Learning Pad
Lynchburg, VA
05-2028

High School Diploma -

Bastrop High School
Bastrop, TX
05-2004

Skills

  • Strong work ethic
  • Customer service
  • Attention to detail
  • E-commerce
  • Shelf stocking
  • Picking and packing
  • Cleaning and organizing
  • Shipping and receiving
  • Merchandising
  • Pallet jack handling
  • Inventory management
  • Data entry

Timeline

Shopper

Whole Foods Market
07.2022 - 09.2024

Online Personal Shopper

Amazon
09.2021 - 07.2022

Sortation Associate

Amazon
09.2019 - 01.2021

Warehouse Worker

Buc-ee's
09.2012 - 12.2015

Bachelor of Science - Criminal Justice

The Learning Pad

High School Diploma -

Bastrop High School
Angelica Garza