Angelica Garza
Bastrop,TX
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Whole Foods Market. Proven ability to enhance order accuracy and efficiency in e-commerce environments. Expertise in inventory management and a keen attention to detail led to consistently high satisfaction ratings and streamlined operations.
Overview
12
12
years of professional experience
Work History
Shopper
Whole Foods Market
Austin, TX
07.2022 - 09.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Online Personal Shopper
Amazon
Austin, TX
09.2021 - 07.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Sortation Associate
Amazon
Austin, TX
09.2019 - 01.2021
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Sorted packages and prepared routes.
- Checked in drivers and handed out routes.
Warehouse Worker
Buc-ee's
Bastrop, TX
09.2012 - 12.2015
- Moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Prepared/priced merchandise for sales floor.
- Invoice/data entry
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Education
Bachelor of Science - Criminal Justice
The Learning Pad
Lynchburg, VA05-2028
High School Diploma -
Bastrop High School
Bastrop, TX05-2004
Skills
- Strong work ethic
- Customer service
- Attention to detail
- E-commerce
- Shelf stocking
- Picking and packing
- Cleaning and organizing
- Shipping and receiving
- Merchandising
- Pallet jack handling
- Inventory management
- Data entry
Timeline
Shopper
Whole Foods Market
07.2022 - 09.2024
Online Personal Shopper
Amazon
09.2021 - 07.2022
Sortation Associate
Amazon
09.2019 - 01.2021
Warehouse Worker
Buc-ee's
09.2012 - 12.2015
Bachelor of Science - Criminal Justice
The Learning Pad
High School Diploma -
Bastrop High School
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