Angelica Gomez
Hobbs,NM
Summary
Dynamic and dedicated professional with a proven track record in customer service and staff training, notably at Purlife. Excelled in enhancing customer satisfaction through expert product knowledge and personalized recommendations. Skilled in POS system operation and cash handling, demonstrating a strong work ethic and reliable time management abilities. Achieved significant contributions to team development and customer engagement.
Overview
13
13
years of professional experience
Work History
Lead Budtender
Purlife
05.2023 - Current
- Participated in community outreach events representing the dispensary positively within local communities.
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming dealspromotions.
Cashier
Dunkin' Donuts Franchising
06.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Teachers Aid
First Baptist Child Development Center
08.2012 - 01.2014
- Participated in community outreach events representing the dispensary positively within local communities.
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming dealspromotions.
Teachers Aid
Jungle Book Daycare
06.2017 - 08.2021
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Cashier
La Tienda
10.2016 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Carhop
Sonic
03.2013 - 09.2016
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Associate Of Arts -
New Mexico Junior College
Hobbs, NMHigh School Diploma -
Hobbs High
Hobbs, NM05.2012
Skills
- Strong work ethic
- Customer service expertise
- Staff training and development
- POS system operation
- Cash handling experience
- Packaging products
- Restocking inventory
- Discussing cannabis
- Counting money
- Changing out tills
- Time management
- Reliable and responsible
Timeline
Lead Budtender
Purlife
05.2023 - Current
Cashier
Dunkin' Donuts Franchising
06.2022 - 12.2022
Teachers Aid
Jungle Book Daycare
06.2017 - 08.2021
Cashier
La Tienda
10.2016 - 02.2017
Carhop
Sonic
03.2013 - 09.2016
Teachers Aid
First Baptist Child Development Center
08.2012 - 01.2014
Associate Of Arts -
New Mexico Junior College
High School Diploma -
Hobbs High
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