Angelica Goree
Marion,AL
Summary
Experienced with handling customer claims and resolving inquiries promptly. Utilizes strong communication and problem-solving skills to address customer needs effectively. Track record of maintaining positive relationships and ensuring client satisfaction through efficient service delivery.
Overview
11
11
years of professional experience
Work History
Claims Representative
VXI Global Solutions LLC
Remote
01.2014 - 03.2025
- Processed claims efficiently, ensuring compliance with company policies and industry regulations.
- Analyzed claim information to identify discrepancies and resolve issues promptly.
- Collaborated with cross-functional teams to streamline claim processing workflows.
- Mentored junior representatives on best practices for claims management and customer service.
- Processed and reviewed insurance claims for accuracy and compliance with company policies.
- Coordinated communication between clients, adjusters, and medical providers to expedite claim resolutions.
Education
High School Diploma -
Francis Marion High School
101 Hubbard Dr05-2015
Skills
- Microsoft office
- Insurance claims review
- Claims investigation
- Time management
- Data analysis
- Documentation review
- Conflict resolution
- Allocating claims
- Eligibility determination
- Medical terminology
- Adaptability and flexibility
- Verbal and written communication
Timeline
Claims Representative
VXI Global Solutions LLC
01.2014 - 03.2025
High School Diploma -
Francis Marion High School