Angelica Hernandez
Moreno Valley,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Friendly OB/GYN
11.2022 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Customer Service Associate
Forever 21
08.2022 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Burlington
11.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Medical Assistant Program - Medical Assisting
UEI College
Riverside, CA07.2023
Skills
- Customer Service
- Proper Sterilization Techniques
- Charting Expertise
- Fluent in Spanish
Timeline
Medical Assistant
Friendly OB/GYN
11.2022 - 03.2023
Customer Service Associate
Forever 21
08.2022 - Current
Sales Associate
Burlington
11.2020 - 06.2021
Medical Assistant Program - Medical Assisting
UEI College