Angelica Jaramillo
Lubbock,TX
Summary
Dental Hygiene Coordinator with a proven track record at J Scott Mahaney, excelling in patient communication and HIPAA compliance. Expert in managing efficient scheduling and enhancing patient retention through effective rescheduling strategies. Committed to delivering exceptional oral hygiene education and fostering a welcoming environment for all patients.
Overview
11
11
years of professional experience
Work History
Hygiene Coordinator
J Scott Mahaney
Lubbock, TX
10.2023 - 08.2025
- Manage the hygiene schedule according to appointment scheduling guidelines to ensure all hours are scheduled efficiently and to daily goal.
- Confirm appointments according to office guidelines.
- Manage cancellations by using communications skills to motivate the patient to keep his/her appointment. If the patient cancels or breaks an appointment, reschedule the patient or track them using the delayed treatment system.
- Greet all patients upon arrival courteously and personally.
- Prepare for and participate in daily huddle by providing information regarding “today’s schedule”, doctor exams, restorative blocks and marketing information.
Office Manager
J Brothers Collision
Lubbock, TX
01.2018 - 10.2023
- Manage scheduling of repairs, vehicle drop-offs, and pick-ups
- Process estimates, repair orders, and invoices
- Submit and track insurance claims and approvals
- Maintain accurate records for all shop activities
- Order office supplies and maintain inventory records
Server
Georges Cafe
Lubbock, TX
01.2015 - 05.2018
- Greeting guests and taking drink and food orders
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
Education
Dental Assistant -
Virginia College
Lubbock, TX05-2018
Skills
- HIPAA compliance
- Patient communication
- Dental software proficiency
- Oral hygiene education
- Office administration
- Insurance verification
- Dental radiography
- Digital radiographs
- Patient education and prophylaxis
- Local anesthesia administration
- Cleaning and sanitation
Timeline
Hygiene Coordinator
J Scott Mahaney
10.2023 - 08.2025
Office Manager
J Brothers Collision
01.2018 - 10.2023
Server
Georges Cafe
01.2015 - 05.2018
Dental Assistant -
Virginia College