Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANGELICA JEREZANO

WALDORF,MD

Summary

Excelled in customer service and leveraged computer skills.Fluent in Spanish, significantly improved communication with diverse patient populations. Achieved a notable reduction in permit approval times by 30% through efficient review processes and exceptional teamwork.

Overview

7
7
years of professional experience

Work History

MEDICAL ASSISTANT

CHESAPEAKE UROLOGY
01.2018 - Current
  • MANAGE BOTH CLINICAL AND ADMINISTRATIVE IN A MEDICAL OFFICE SETTING
  • ORDER AND RECEIVED MEDICATION AND SUPPLIES
  • PREPARED PATIENTS FOR EXAMINATIONS, TAKING VIRTALS SIGNS AND UPDATING MEDICAL RECORDS
  • TRACKED AND MANAGED INVENTORY FOR EXAM ROOM AND MEDICATION, AND EXPIRATION LOGS
  • ASSISTED PHYSICIANS BY PREPPING PATIENTS FOR PROCEDURES
  • HANDLING BASIC WOUND CARE
  • PHLEBOTOMY
  • SENDING BLOOD SAMPLES TO THE LAB
  • SPECIMEN COLLECTION FOR URINALYSIS
  • PERFORMING BLADDER SCANS FOR URINE RESIDUAL
  • BCG INSTALLATION TREATMENT
  • CATHETER INSERTION/REMOVAL
  • CANCER HORMONE INJECTIONS.

Permit Technician

Ag's Enterprise Llc
Greenbelt
08.2017 - Current
  • Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
  • Expedited urgent permit requests by prioritizing tasks and working closely with colleagues to ensure timely approvals.
  • Managed electronic databases of permit applications, tracking their progress through the approval process and maintaining accurate records for future reference.
  • Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
  • Conducted on-site inspections to verify compliance with approved plans and permits, maintaining high safety standards throughout construction projects.
  • Reduced permit approval times by implementing a more efficient review process, resulting in faster project start dates.
  • Collaborated with other departments to address complex permit scenarios, ensuring compliance with all relevant regulations.
  • Actively participated in team meetings, sharing insights and expertise to support colleagues in their work and improve overall department performance.
  • Improved permit processing efficiency by streamlining application procedures and documentation requirements.
  • Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.

Education

GED -

Prince George's Community College
Upper Marlboro, MD
2016

Skills

  • Customer Service
  • Computer skills
  • Fluent in Spanish
  • Microsoft Word

Languages

Spanish
Native or Bilingual

Timeline

MEDICAL ASSISTANT

CHESAPEAKE UROLOGY
01.2018 - Current

Permit Technician

Ag's Enterprise Llc
08.2017 - Current

GED -

Prince George's Community College
ANGELICA JEREZANO