Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Luna

Hendersonville,NC

Summary

Efficient individual with strong work ethic and exceptional customer service skills. Experienced in high-volume dining and easily adaptable to new environments. Skilled at resolving customer concerns and ensuring a successful work experience for others.

Overview

6
6
years of professional experience

Work History

Server

Arabella Breakfast and Brunch
03.2020 - Current


  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.

Server

Shine
01.2019 - 06.2020


  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Education

Digital Marketing

Blue Ridge Community College
12-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Positive and professional
  • Multitasking abilities
  • Reliable and responsible

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Arabella Breakfast and Brunch
03.2020 - Current

Server

Shine
01.2019 - 06.2020

Digital Marketing

Blue Ridge Community College

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Angelica Luna