Angelica Luna
Hendersonville,NC
Summary
Efficient individual with strong work ethic and exceptional customer service skills. Experienced in high-volume dining and easily adaptable to new environments. Skilled at resolving customer concerns and ensuring a successful work experience for others.
Overview
6
6
years of professional experience
Work History
Server
Arabella Breakfast and Brunch
03.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Server
Shine
01.2019 - 06.2020
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
Digital Marketing
Blue Ridge Community College
12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Positive and professional
- Multitasking abilities
- Reliable and responsible
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Arabella Breakfast and Brunch
03.2020 - Current
Server
Shine
01.2019 - 06.2020
Digital Marketing
Blue Ridge Community College
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