Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelica McKelley

Rohnert Park,CA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Providence Urology
10.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Prepared lab specimens for diagnostic evaluation.

Lead Site Coordinator

Tina Plyler Wedding Coordinator
01.2017 - 11.2022
  • Executed events with consistently high standards of organization, service quality, and enthusiasm for client objectives.
  • Identified special considerations and worked with site staff to coordinate details.
  • Inspected event facilities to conform to customer requirements,
  • Coordinated set-up and break-down schedules for vendor booths and catering areas.

EL Assistant

CRPUSD
09.2018 - 08.2020
  • Provided individualized support to students facing challenges in mastering particular aspects of the English language through one-on-one tutoring sessions or small group instruction settings.
  • Maintained positive learning experiences for students with diverse backgrounds; protected confidential information to comply with regulations.
  • Planned and implemented appropriate instructional learning activities, materials, and technology.
  • Participated in meetings, teacher conferences and additional training classes.

Education

Medical Assisting

WEST COAST MEDICAL ASSISTANT TRAINING PROGRAM
Rohnert Park, CA
10.2023

Phlebotomy

Phlebotomy Training Academy
Rohnert Park, CA
10.2023

High School Diploma -

Rancho Cotate High School
Rohnert Park, CA
06.2001

Skills

  • Customer Service
  • Data Entry
  • Scheduling
  • Appointment Scheduling
  • Administrative Support
  • Microsoft Office Suite
  • Payment Processing

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CPT-California Certified Phlebotomy Technician I
  • Red Cross Certified adult and pediatric First Aid/CPR/AED

Timeline

Medical Assistant

Providence Urology
10.2023 - Current

EL Assistant

CRPUSD
09.2018 - 08.2020

Lead Site Coordinator

Tina Plyler Wedding Coordinator
01.2017 - 11.2022

Medical Assisting

WEST COAST MEDICAL ASSISTANT TRAINING PROGRAM

Phlebotomy

Phlebotomy Training Academy

High School Diploma -

Rancho Cotate High School

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Angelica McKelley