Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Perez

Houston,TX

Summary

Dynamic sales associate with proven customer service expertise at Marshalls Department Store. Adept at fostering relationships to drive repeat business while efficiently managing cash transactions. Recognized for strong problem-solving and multitasking abilities, ensuring a seamless shopping experience and maintaining store appeal. Goal-oriented with a commitment to teamwork and collaboration.

Overview

4
4
years of professional experience

Work History

Sales Associate

Marshalls Department Store
Houston, TX
09.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Server

Jeremiah's Italian Ice
Houston, TX
05.2022 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Sales Associate

Walmart
Houston, TX
02.2021 - 10.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Angelica Perez
Houston, TX
06.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal oriented

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Marshalls Department Store
09.2024 - 03.2025

Server

Jeremiah's Italian Ice
05.2022 - 03.2025

Sales Associate

Walmart
02.2021 - 10.2021

High School Diploma -

Angelica Perez