Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Perez

Miami,FL

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Recognized for integrity and teamwork, fostering positive relationships with customers and colleagues. I am also knowledgeable about HIPAA since I was in the medical program for all four years of high school. I currently have my Associates in Arts in Pre-Nursing, and I will soon be applying to nursing school to obtain my Bachelor of Science in Nursing.

Overview

5
5
years of professional experience

Work History

Office Assistant

MA Metal Fabricators
Medley, Florida
11.2022 - Current
  • Processed incoming mail and distributed it to appropriate departments.
  • Maintained an organized filing system of paper documents and electronic files.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Ordered office supplies and managed inventory to ensure a well-stocked office.
  • Copied, sorted and filed records of office activities and business transactions.

Sales Associate

Steve Madden
Miami, FL
02.2022 - 10.2022
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed credit card transactions quickly and securely.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.

Sales Associate

Journeys Shoe Store
Miami, FL
01.2021 - 09.2021
  • Handled customer complaints in a professional manner.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed credit card transactions quickly and securely.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Organized stockroom shelves according to size, color or style.

Education

Associate of Arts -

Miami Dade College
Miami, FL
05-2025

High School Diploma -

Southwest Miami Senior High
Miami, FL
05-2023

Skills

  • Customer service
  • Sales techniques
  • Visual merchandising
  • Inventory management
  • Cash handling
  • Data entry
  • Team collaboration
  • Verbal and written communication
  • Friendly and outgoing

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Office Assistant

MA Metal Fabricators
11.2022 - Current

Sales Associate

Steve Madden
02.2022 - 10.2022

Sales Associate

Journeys Shoe Store
01.2021 - 09.2021

Associate of Arts -

Miami Dade College

High School Diploma -

Southwest Miami Senior High

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