Angelica Rieder

Windsor Locks,CT

Summary

Forward-thinking Operations Specialist bringing 6 years of expertise in running a business for a financial sector businesses. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.

Overview

2025

years of professional experience

Work History

Administrator

Bullish Bears, LLC

Ellington, CT

04.2016 - Current

Prepared accounting transactions and documents and updated procedures for management.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Verified transaction information, scheduled and prepared disbursements and obtained payment authorizations to properly pay invoices.
Reviewed financial statements and sales and activity reports to measure productivity and goal achievement.

Manager

Taste by Spellbound

South Windsor, CT

08.2015 - Current

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Assigned tasks to associates to fit skill levels and maximize team performance.
Trained employees on additional job positions to maintain coverage of roles.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
Examined merchandise to correctly price and display products.
Administered annual operating and capital budget to facilitate profitability.
Oversaw workforce schedules and allocated resources in collaboration with emploee's in order to achieve project goals.

Surgical Coordinator

Surgical Associates of Eastern Connecticut

Manchester, CT

Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Completed relevant insurance and other claim forms.
Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
Interviewed patients to complete case histories and intake forms.
Monitored office supplies inventory and placed orders when necessary.
Gathered current medical information and reviewed histories to gather details for surgeons.
Performed bookkeeping duties, preparing and sending financial statements or bills.
Scheduled follow-up appointments as designated by physician.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Arranged hospital admissions for patients as required.
Worked with operating facilities to schedule procedures on behalf of surgeons.
Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Coordinated work processes and routed paperwork to appropriate physicians and staff members.
Acted as liaison between physicians, vendors, insurance companies, patients and their families regarding surgical procedures.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Routed laboratory or diagnostic results to appropriate staff.
Entered data into electronic medical record system accurately and timely using ICD-10 coding standards when applicable.
Prepared patient discharge paperwork including follow up instructions for home care services if required by the doctor's order.
Checked patient insurance and collected pre-authorizations from providers.
Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.
Greeted patients, determined purpose of visit and directed to appropriate staff.
Provided assistance with post-operative care plans according to physician's orders.
Organized patient charts for surgical procedures and ensured accuracy of all documents.

Education

Associate of Science - Health Sciences

Goodwin College

East Hartford, CT

06.2010

Skills

Orientation and Training
Honest and Ethical
Attention to Detail
Expense Monitoring
Supplies Ordering
Events Coordination
Executive Support
Budget Development
Deadline Adherence

Continuous Improvement
Resourceful and Analytical
G Suite
MS Office
Recordkeeping and File Management
Personable and Approachable
Problem-Solving
Reporting and Documentation

Timeline