Angelica Rodriguez
Chicago,IL
Summary
Excelled in fast-paced environments, significantly enhancing efficiency. Demonstrated adeptness in telephone communication and data entry, fostering positive client relations and operational excellence.
Overview
5
5
years of professional experience
Work History
Receptionist
Round Lake Animal Hospital
Round Lake, IL
10.2023 - 09.2024
- Checked in surgery’s for morning drop off.
- Put patients in rooms for appointments. Assisted clients what they are in for, update weight and personal information.
- Fill and refill medications.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- In contact with lake county for rabies observations and bite reports.
- Stored deceased pets for final destination.
- Go over Euthanasia or cremation consent with owner.
- Schedule and confirm appointments, took transactions over phone, and updated client records.
- Help assist doctors when needed.
- Sent medical and vaccine records.
- Kept hospital clean and neat to give visitors positive first impression.
- Build cliental and trust with pets and owners.
Package Sorter
Amazon
Mundelein, IL
07.2020 - 08.2022
- Supported shipping department by preparing sorted packages for transportation.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
- Adhered to safety protocols while working in a fast-paced environment, reducing the potential for accidents on the job.
Sales Associate
Victoria Secret
Vernon Hills, IL
06.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Diploma -
Warren Township
Gurnee, IL07.2016
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling appointments
- Payment Processing
Timeline
Receptionist
Round Lake Animal Hospital
10.2023 - 09.2024
Package Sorter
Amazon
07.2020 - 08.2022
Sales Associate
Victoria Secret
06.2019 - 01.2020
Diploma -
Warren Township