Angelica Sakacs
Cleveland Heights
Summary
Experienced professional seeking full-time position in a field that maximizes education, skills, communication, and leadership abilities. Committed to leveraging expertise to contribute effectively within a dynamic work environment. Dedicated to continuous growth and development, with a strong focus on delivering exceptional results and exceeding organizational goals. Eager to collaborate with a team that values innovation and fosters professional advancement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant
Learn N Laugh A lot
02.2022 - Current
- Create the children’s monthly menus and attendance for both centers
- Enroll and recruit new children’s applicants
- Assist the teachers and staff when needed
- Update and file documents
Administrative Assistant/Dispatcher
We Put Family First
10.2017 - 02.2018
- Recruit new potential clients from Department of Developmental Disabilities (DODD) for Non-medical transportation (NMT)
- Bill DODD clients & complete insurance updates daily
- Respond and complete audits from the insurance companies
- Communicate w/ patients & drivers throughout the day
- Answer high call volumes during the busy peak hours
- Monitor the drivers to make sure the clients are making to their appointments on time
- Make sure we are getting reimbursed from Insurance companies for providing services
- Schedule transportation routes for nearby drivers
- Call and confirm appointments the day before
First Assistant Manager
Regal Entertainment Group
12.2012 - 10.2017
- Acts in the GM’s capacity when the GM is unavailable
- Hire, train, develop, and coach new potential candidates
- Supervising all staff positions
- Purchase theater equipment and supplies
- Monitor risk management and loss prevention
- Provided training, supervise and coach non-management employees
- Strive to exceed guest expectation and safety
- Assist in recruiting and interviewing potential candidates
- Operate Kronos and payroll
- Perform staff evaluations and initiated performance improvement plans
- Participated in regular staff meeting
Police Dispatcher
Richmond Heights Police Department
06.2016 - 12.2016
- Receive emergency calls by telephone, radio system or computer-aided dispatch system
- Monitoring and recording the location of on-duty police officers
- Taking both 911 and non-emergency calls for service
- Performing driver's license and wanted persons queries
- Assigning case numbers and recording case notes
- Using computers and computer-aided dispatch
- Release tows and entering unpaid or paid parking tickets
Education
Bachelors of Arts - Justice Studies, Business
Kent State University
Kent, Ohio05.2011
Skills
- Ability to manage priorities and meet deadlines
- Strong organizational skills
- Ability to communicate effectively written/oral
- Works well under pressure
- Microsoft Word (WPM 55)
- Microsoft Office Suite
- Excel Inventory Management
- Detail-Oriented
- Kronos payroll system
- Entek/Vista
- Customer and client relations
- Strong problem solver
- Dedicated team player
- Multi-line phone proficiency
Certification
- LEADS, 08/16, 08/18
- APCO/EMD, 09/16, 2018
- CPR/AED/Blood Pathogens, 04/18, 04/22
- DODD 8 Hour Provider Training
- State of Ohio Security, 04/18, 04/21
- OPOTC, 09/18, 03/21
Awards And Organizations
- Delta Sigma Pi, Professional Fraternity, 02/08, Present
- Leadership Award, 04/11, 04/11, given for motivation and leadership abilities.
- Leadership Excellence Award, 04/10, 04/10, given for outstanding leadership abilities in their organization and community.
- Outstanding Customer Service Award, Regal Entertainment Group, 04/13, 04/13
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Executive Assistant
Learn N Laugh A lot
02.2022 - Current
Administrative Assistant/Dispatcher
We Put Family First
10.2017 - 02.2018
Police Dispatcher
Richmond Heights Police Department
06.2016 - 12.2016
First Assistant Manager
Regal Entertainment Group
12.2012 - 10.2017
Bachelors of Arts - Justice Studies, Business
Kent State University
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