Angelica Sanchez
San Antonio
Summary
Detail-oriented administrative coordinator with a proven ability to streamline office procedures and enhance customer satisfaction. Skilled in multitasking, event coordination, and effective communication, committed to driving operational efficiency.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
Dr. Joseph A. Marotta
San Antonio, TX
04.2015 - Current
- Coordinated daily operations to enhance workflow efficiency across administrative functions.
- Developed and implemented office procedures to streamline communication and task management.
- Managed scheduling and calendar coordination for team meetings and appointments.
- Facilitated onboarding processes for new employees, ensuring smooth transitions into the team.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
Associate of Arts - Business Administration And Management
San Antonio College
San Antonio, TXSkills
- Attention to detail
- Data entry
- Time management
- File organization
- Inbound phone call handling
- Telephone etiquette
- Scheduling appointments
- Correspondence preparation
- Office opening and closing
- Verbal and written communication
- Multitasking and organization
- Microsoft office
- Customer service
Languages
English
Native or Bilingual
Timeline
Administrative Coordinator
Dr. Joseph A. Marotta
04.2015 - Current
Associate of Arts - Business Administration And Management
San Antonio College