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Dedicated healthcare professional with over six years of experience in patient services, scheduling, authorizations, and administrative leadership. Skilled in multitasking within fast-paced settings, ensuring HIPAA compliance, and fostering patient satisfaction. Seeking a role to leverage expertise in medical terminology, insurance processes, and team coordination while pursuing career advancement.

Dynamic healthcare professional with extensive experience at Community Radiology, excelling in patient scheduling and electronic health record management. Proven ability to enhance customer service and ensure compliance with privacy regulations. Skilled in data entry and analytical thinking, consistently delivering accurate patient information and improving operational efficiency

 Productive responsible and dedicated with proven track record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency. 

Angelica Serna

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