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Dedicated healthcare professional with over six years of experience in patient services, scheduling, authorizations, and administrative leadership. Skilled in multitasking within fast-paced settings, ensuring HIPAA compliance, and fostering patient satisfaction. Seeking a role to leverage expertise in medical terminology, insurance processes, and team coordination while pursuing career advancement.

Dynamic phlebotomy professional with a proven track record at Quest Diagnostics, recognized for exceptional interpersonal skills and a strong command of medical terminology. Adept at flexible problem-solving and strategic prioritization, I consistently exceed expectations while maintaining a 100% patient productivity rate. Committed to enhancing team performance and delivering outstanding patient care.

Dynamic professional with extensive experience at PepsiCo, excelling in supplier relationship management and problem-solving. Proven track record in enhancing service delivery and optimizing inventory management. Adept at training teams and fostering collaboration, driving operational efficiency and customer satisfaction. Strong attention to detail and effective time management skills contribute to successful outcomes.

Angelica Serna

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