Angelica Serrano
Sacramento
Summary
Experienced hostess and waitress trainer skilled in effective communication and team collaboration. Proven ability to manage reservations and ensure timely food service, contributing to a seamless dining experience and operational efficiency.
Overview
28
28
years of professional experience
1994
1994
years of post-secondary education
Work History
Hostess/Waitress Trainer
Olive Garden Restaurant
Mexico
02.2015 - 11.2023
- Greeted and seated guests promptly in a busy dining environment.
- Managed reservations and waitlists to optimize seating efficiency.
- Communicated with kitchen staff to ensure timely food service.
Hostess/Waitress Supervisor
Double Tree Hotel By Hilton
Sacramento
08.1995 - 09.2014
- Greeted guests warmly upon arrival at the hotel entrance.
- Managed seating arrangements in the restaurant efficiently.
- Assisted servers by communicating guest needs promptly.
Education
Mc Clatchy High School
Sacramento, CaliforniaSkills
- Guest management
- Reservation coordination
- Waitlist optimization
- Menu knowledge
Languages
Spanish
Native/ Bilingual
Timeline
Hostess/Waitress Trainer
Olive Garden Restaurant
02.2015 - 11.2023
Hostess/Waitress Supervisor
Double Tree Hotel By Hilton
08.1995 - 09.2014
Mc Clatchy High School