Angelica Solis
The ClaimBridge Law Firm
San Antonio,TX
1
Language
7
years of professional experience
Dedicated Client Relations Specialist with strong problem-solving and active listening skills. Experienced in managing inquiries and fostering effective communication between clients and legal teams to enhance client satisfaction.
Work History
Client Relations Specialist
4 Months- Managed client inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Collaborated with legal teams to facilitate effective communication between clients and attorneys.
- Assisted clients in understanding legal processes and documentation requirements.
- Organized client files and maintained updated records within case management systems.
Shipping and Receiving Clerk
2 Years 4 Months- Coordinated shipping and receiving operations to ensure timely processing of inbound and outbound shipments.
- Inspected incoming shipments for accuracy, quality, and compliance with company standards.
- Managed inventory levels through regular cycle counts and reconciliations to maintain stock accuracy.
- Operated forklifts and other material handling equipment to move goods efficiently within warehouse facilities.
Assistant Manager
6 Months- Streamlined reporting processes to enhance accuracy and efficiency in financial documentation.
- Assisted in daily operations, ensuring compliance with financial regulations and company policies.
- Trained new employees on operational procedures, fostering a collaborative work environment.
- Supported team by resolving customer inquiries and facilitating effective communication among staff.
Shipping and Receiving Clerk
1 Year 2 Months- Implemented process improvements that increased efficiency in shipping workflows and reduced errors.
- Collaborated with logistics partners to optimize delivery schedules and resolve shipping discrepancies promptly.
- Maintained accurate documentation for all shipments, ensuring regulatory compliance and traceability of materials.
- Assisted in training new team members on operational procedures and safety protocols to enhance performance.
Sales Agent
2 Years 6 Months- Conducted comprehensive insurance needs assessments to tailor coverage options for clients.
- Developed and maintained strong client relationships to drive customer loyalty and retention.
- Collaborated with team members to streamline sales processes and improve overall efficiency.
- Trained new agents on product knowledge, compliance regulations, and effective sales techniques.
Education
NA
High School Diploma
Skills
Problem-solving
Critical thinking
Shipping and receiving
Active listening
Languages
English
Native or Bilingual
Timeline
Client Relations Specialist
The ClaimBridge Law Firm
04.2026 - 08.2026Read More
Shipping and Receiving Clerk
Jamco
12.2023 - 04.2026Read More
Assistant Manager
Security Finance, Financial Services
05.2023 - 11.2023Read More
Shipping and Receiving Clerk
Vitromex USA
02.2022 - 04.2023Read More
Sales Agent
Prontoinsurance
08.2019 - 02.2022Read More
Laredo Community College
NA
Read More
United South HIgh School
High School Diploma
Read More