Angelica Thomas
Wilmington,DE
Summary
Adept at multitasking and fostering customer loyalty, I excel as a Bartender and Server, handling high-volume events with professionalism and an engaging personality. Leveraging strong organizational skills and extensive knowledge of beverages, I ensured a pristine bar environment, significantly enhancing the customer experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Bardea Restaurant Group
01.2025 - Current
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
The Quoin
Wilmington, DE
09.2023 - 12.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Docklands Riverfront
05.2023 - 09.2023
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender/Server
Trolley Square Oyster House
Wilmington, DE
02.2018 - 03.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Education
Bachelor of Arts - Communications
James Madison University
Harrisonburg, VA05.2015
Skills
- Strong multitasking
- Team player attitude
- Service-oriented mindset
- Clear and effective communication
Certification
ABC
ServSafe
Timeline
Bartender
Bardea Restaurant Group
01.2025 - Current
Bartender
The Quoin
09.2023 - 12.2024
Bartender
Docklands Riverfront
05.2023 - 09.2023
Bartender/Server
Trolley Square Oyster House
02.2018 - 03.2023
Bachelor of Arts - Communications
James Madison University