Summary
Overview
Work History
Education
Certification
Languages
Affiliations
Accomplishments
Timeline
Generic

Angelica Torres

Cedar Rapids,IA

Summary

Reliable and enthusiastic professional with experience in reception, concierge and customer service areas. Skilled in customer engagement, problem resolution and various software operations. Known for remaining poised and calm in busy environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Guest Service Specialist

Mister Car Wash
Cedar Rapids, IA
06.2024 - Current
  • Provided excellent customer service to ensure guest satisfaction.
  • Addressed customer complaints or concerns in a timely manner.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Shift Leader

3 Natives Acai and Juicery
Port St Lucie, FL
07.2023 - 05.2024
  • Assisted in training new employees on shift operations.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Babysitter

Self-employed
Port St Lucie, FL
01.2023 - 05.2024
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Administering medication when needed according to parent instructions.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Maintaining a positive attitude while being patient and understanding with the children.

House Sitter

Self-employed
Port St Lucie, FL
01.2022 - 05.2024
  • Organized closets and drawers in accordance with homeowners' instructions.
  • Cleaned up after pets, watered plants, and collected mail.
  • Checked house daily to ensure it was secure and free from damage.

Retail Sales Associate

Famous Footwear
Port St Lucie, FL
07.2022 - 08.2023
  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.

Education

High School Diploma -

Treasure Coast High School
Port Saint Lucie, FL
05-2024

Certification

  • CPR Certified
  • First Aid Certified

Languages

English
Professional
Spanish
Professional

Affiliations

  • Club Soccer Captain 3+ years.
  • Varsity Soccer Captain 2 years.
  • Varsity Flag Football Captain 2 years.

Accomplishments

  • Spanish Honors Society
  • Jrotc Leadership

Timeline

Guest Service Specialist

Mister Car Wash
06.2024 - Current

Shift Leader

3 Natives Acai and Juicery
07.2023 - 05.2024

Babysitter

Self-employed
01.2023 - 05.2024

Retail Sales Associate

Famous Footwear
07.2022 - 08.2023

House Sitter

Self-employed
01.2022 - 05.2024
  • CPR Certified
  • First Aid Certified

High School Diploma -

Treasure Coast High School

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Angelica Torres