Christian Najera
Chula Vista,CA
Summary
Hard-working server/food runner recognized for excellent customer service,
multitasking, and time management abilities. Thrives in high pressure
situations and devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Guest Service Specialist
Pop Pie Co.
01.2023 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in training new staff on company standards and customer engagement techniques.
- Managed order processing, ensuring accuracy and timely delivery of products to customers.
- Maintained cleanliness and organization of service areas, adhering to health and safety regulations.
Server
Jimmy's Famous American Tavern
01.2022 - 08.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure on-time food delivery and order accuracy.
- Trained new team members on menu offerings and operational procedures.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
Server/Food Runner
World Famous
03.2021 - 04.2022
Expo Runner
Pacific Catch
06.2021 - 01.2022
- Coordinated timely delivery of food orders to ensure exceptional guest experiences.
- Managed inventory levels, restocking supplies to maintain operational efficiency.
- Trained new team members on standard operating procedures and safety protocols.
- Implemented cleanliness and organization in high-traffic areas.
Dishwasher/Baker/Cashier/Server
The Cheesecake Factory
10.2016 - 03.2019
Education
High School Diploma -
Eastlake High
Chula Vista, CASkills
- Strong empathy
- Excellent communication skills
- Guest relations
- Complaint handling
- Anticipate customer needs
- Teamwork & collaboration
- Organizational skills
Certification
- RBS Alcohol Certification
- Food Handler's Certification
Timeline
Guest Service Specialist
Pop Pie Co.
01.2023 - Current
Server
Jimmy's Famous American Tavern
01.2022 - 08.2025
Expo Runner
Pacific Catch
06.2021 - 01.2022
Server/Food Runner
World Famous
03.2021 - 04.2022
Dishwasher/Baker/Cashier/Server
The Cheesecake Factory
10.2016 - 03.2019
High School Diploma -
Eastlake High