Angelica Wade

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

• Facilitated group therapy sessions to help clients develop coping strategies and social skills.
• Empowered individuals with mental health challenges by teaching coping skills and self-management strategies.
• Partnered with local organizations to expand available resources for clients in need of specialized assistance or support groups.
• Developed therapeutic relationships with patients, fostering trust and promoting adherence to treatment plans.

• Ensured cleanliness of client spaces through efficient dusting, vacuuming, mopping, and trash disposal.

• Completed detailed cleaning tasks including washing windows, grease and stain removal.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.