Angelica Maria Perez Plutin
Las Vegas,NV
Summary
Dynamic barista with expertise in espresso machine operation and exceptional customer service at business independiente store. Proven ability to train staff and maintain food safety compliance while delivering high-quality beverages. Recognized for effectively managing peak hours and fostering customer relationships, ensuring satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Barista
business independiente store
Miami, Florida
01.2023 - 02.2025
- Prepared and served high-quality coffee beverages consistently.
- Operated espresso machines and other brewing equipment effectively.
- Trained new staff on coffee preparation techniques and store procedures.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Skills
- Espresso machine operation
- Coffee beverage preparation
- Food safety compliance
- Staff training
- Equipment maintenance
- Customer relationship management
- Order processing
- Effective communication
- Conflict resolution
- Problem-solving
- Adaptive and creative
- Exceptional customer service
- Opening and closing duties
- Opening and closing coordination
- Dining room maintenance
- Ordering procedures
- Excellent memory
- FLUENT IN [LANGUAGE]
- Espresso machine operations
- Hospitality and accommodation
- Coffee expertise
- Positive and professional
- Verbal and written communication
- Conversant in [language]
- Menu memorization
Data
I am a responsible, friendly person with excellent customer service attitude. Ability to work in a team, learn quickly and maintain a positive environment. I am interested in providing a pleasant experience for every customer and fulfilling there needs meeting quality and hygiene standards. I like working with people, I enjoy serving the public and Starbucks is a company that values teamwork and good service. I want to learn, grow and contribute to the team.__________________________________, ___________________________________, _______________________________. _______________________________________________________________, _______, _______, _______________________, _________________, _______________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, ______________________________________________, ___________________________________, ____________________________________, ____/____/____, _______________________________________________________________, _______, _______, _______________________, _________________, _______________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, _______________________________________________________________, ______________________________________________
Languages
Spanish
Professional
English
Elementary
References
References available upon request.
Timeline
Barista
business independiente store
01.2023 - 02.2025