Angelicia Whitaker
Humble,Texas
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
ProSource Floors
05.2019 - 03.2023
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Executed record filing system to improve document organization and management.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
EXPERIENCE Executive Assistant
GHAmerica
04.2015 - 03.2019
- Responsible for routine responses via telephone and email on behalf of executives
- Secure sensitive and confidential business information from unauthorized access or loss
- Maintained positive public relations with customers, over 100 vendors, and industry partners
- Managed meeting support, organizing materials, and transcribing notes
- Kept finances current and accurate by processing invoices, payroll and payments.
Quality Control Manager
The Marker Group
06.2010 - 04.2015
- Managed compliance programs, including employee training, audit coordination, and reporting
- Maintained quality standards and production consistency by reviewing and approving procedural changes
- Drove company quality standards, supporting external audits and regulatory inspections, and applying feedback to correct deficiencies
- Delivered total quality control with effective collaboration between team members and outside vendors.
Education
BBA -
University of Houston - Downtown
Houston, TXSkills
- Report generation
- Spreadsheet tracking
- Business correspondence
- Information confidentiality
- Executive support
- Document handling
- Multitasking
- Database Administration
- Records Management
Timeline
Administrative Assistant
ProSource Floors
05.2019 - 03.2023
EXPERIENCE Executive Assistant
GHAmerica
04.2015 - 03.2019
Quality Control Manager
The Marker Group
06.2010 - 04.2015
BBA -
University of Houston - Downtown