Angelie Pena
Vacaville
Summary
Security operations and administration professional with 3+ years of experience supporting 24/7 security programs in a regulated biotech environment. Skilled in onboarding, badging, access control, compliance documentation, and operational reporting, with a proven ability to coordinate stakeholders, resolve access issues, and support leadership through accurate reporting and process improvements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Dispatcher
Allied Universal at Genentech, South San Francisco
03.2023 - Current
- Completed backup supervisor training, supporting shift oversight, escalation management, and decision-making during high-volume or time-sensitive operations.
- Supported 24/7 operations within a large biopharmaceutical manufacturing campus, coordinating real-time communication across multiple departments.
- Managed high-volume requests, escalations, and documentation, ensuring accuracy and timely resolution in a regulated environment.
- Prepared daily operational reports, logs, and records, maintaining audit-ready documentation standards.
- Utilized enterprise systems (Genetec, CCURE, ExacqVision, Google Workspace) to maintain organized records and operational visibility.
Security Administrator
Allied Universal at Genentech, South San Francisco
06.2022 - 03.2023
- Coordinated onboarding documentation, data entry, and internal communications across teams.
- Managed inventory, ordering of supplies, and internal administrative workflows to ensure continuity of daily operations.
- Maintained confidential compliance files, access records, and documentation with exceptional accuracy.
- Processed and managed TSA screening applications for clearance-required buildings, ensuring accurate documentation, background verification coordination, and timely approvals in compliance with federal and site-specific security requirements.
Medical Assistant
Predicine Inc., Hayward
04.2021 - 05.2022
- Supported operations within a clinical and laboratory-adjacent environment, maintaining accurate documentation and compliance standards.
- Coordinated logistics, inventory tracking, and supply deliveries, ensuring materials were available to support daily workflows.
- Prepared reports and maintained databases with strong attention to detail and data integrity.
- Collaborated with leadership and external partners to support operational continuity across multiple locations.
- Assisted with issue resolution related to documentation, scheduling, and supply coordination.
Education
Vocational Nursing -
Blake Austin College
Vacaville10.2020
Skills
- Documentation, Reporting & Record Accuracy
- Cross-Functional Collaboration
- Google Workspace
- Confidentiality
- Time Management
- Multi-Priority Workloads
- Customer Service
- Operational Efficiency
- Detail-Oriented
Certification
- CPR Certification Registry #5371772
- RCFE Administrator Certification #6075060740
Timeline
Security Dispatcher
Allied Universal at Genentech, South San Francisco
03.2023 - Current
Security Administrator
Allied Universal at Genentech, South San Francisco
06.2022 - 03.2023
Medical Assistant
Predicine Inc., Hayward
04.2021 - 05.2022
Vocational Nursing -
Blake Austin College