Bennique Weatherspoon
Houston,TX
Summary
Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Security Dispatcher
Memorial City Mall
Houston, TX
06.2021 - Current
- Provided customer service assistance to guests visiting the property, answering questions about services or facilities available onsite.
- Answered telephone calls to take messages, respond to questions and provide information during non-business hours.
- Collected pertinent information from callers to disseminate to responding units or agencies.
- Monitored CCTV surveillance systems and responded to alarms.
- Responded immediately to incidents, illegal activities or emergency situations.
- Used radio, phone or computer to direct crews and other field units to appropriate sites.
- Investigated calls and complaints involving fire, theft, accident and hazard reports.
- Responded promptly to emergency situations, such as medical emergencies or fires, dispatching appropriate personnel in a timely manner.
- Maintained logs of all events occurring onsite, including any disturbances or criminal activity.
Security Officer
Brosnan Security
San Bernardino, CA
02.2019 - 09.2020
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored premises and recorded activity in daily officer reports.
Unarmed Security Guard
Imperial Private Security
Rancho Cucamonga, CA
03.2018 - 08.2018
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Observed all entrances for any signs of criminal activities or trespassers.
- Maintained accurate records of daily occurrences including shift logs and incident reports.
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Responded promptly to inquiries from staff members regarding security issues or concerns.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Unarmed Security Guard
Allied Universal Security Services
Riverside, CA
07.2016 - 02.2018
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Maintained accurate records of daily occurrences including shift logs and incident reports.
- Conducted daily security checks of the premises, equipment, and vehicles.
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Maintained high levels of alertness throughout shifts.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Unarmed Security Guard
Securitas Security Services USA
Ontario, CA
08.2015 - 01.2016
- Maintained logs of all visitors, contractors, and vendors entering or leaving the facility.
- Checked identification cards of visitors and employees to verify their authorization to enter the premises.
- Responded quickly and effectively to any emergency situations or incidents occurring on-site.
- Conducted regular patrols around the perimeter of the grounds.
- Prepared reports documenting activities during shift for review by supervisors.
- Maintained clean and organized gate area.
- Ensured that only authorized personnel had access to restricted areas.
- Answered questions from visitors regarding directions and other inquiries about the facility.
- Interacted professionally with clients, guests, and staff members.
- Monitored security cameras and alarms to ensure a safe environment.
- Reviewed IDs and building credentials for workers and visitors.
- Kept up-to-date knowledge on local laws related to security matters.
- Checked shipments and belongings by completing physical reviews, wanding, and using x-ray inspection technology.
- Performed random inspections of vehicles entering or leaving the premises.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
Education
High School Diploma -
Sierra High School
San Bernardino, CA05-2013
Skills
- Security Operations
- Geographical Knowledge
- Special Projects
- Access Control
- Alarm Monitoring
- Incident Reports
- Security Systems
- Daily Reports
- Incident Reporting
- Security Patrol
- Security Protocols
- Radio Frequencies Monitoring
- Good Judgment
- Prioritizing Situations
- Cross-Departmental Teamwork
- Documentation and Reporting
- Active Listening
- Emergency Response Procedures
- Decision-Making
- Data Systems Operation
- CPR and First Aid
- Data Entry
- Providing Clear Directions
- Basic Life Support BLS
- Law Enforcement Collaboration
- Critical Thinking
- Call Routing
- Map Reading Abilities
- Attention to Detail
- Telephone Etiquette
- Alarm Systems Monitoring
- Dispatch Coordination
- Self Motivation
- Continuous Improvement
- Team Collaboration
- Computer Skills
- Problem-Solving Abilities
- Excellent Communication
- Interpersonal Communication
- Time Management Abilities
- Written Communication
- Organizational Skills
- Analytical Thinking
- Information Documentation
- Dependable and Responsible
- Flexible Schedule
- Task Prioritization
- Professional Demeanor
- Team Building
- Goal Setting
- Effective Communication
- Multitasking
- Critical Thinker
- Map Reading
- Adaptability and Flexibility
- Problem-Solving
- Coaching and Mentoring
- Teamwork and Collaboration
- Documentation
- Professionalism
- Reliability
References
References available upon request.
Timeline
Security Dispatcher
Memorial City Mall
06.2021 - Current
Security Officer
Brosnan Security
02.2019 - 09.2020
Unarmed Security Guard
Imperial Private Security
03.2018 - 08.2018
Unarmed Security Guard
Allied Universal Security Services
07.2016 - 02.2018
Unarmed Security Guard
Securitas Security Services USA
08.2015 - 01.2016
High School Diploma -
Sierra High School
Similar Profiles
Dennis RogersDennis Rogers
Security Guard at Memorial City MallSecurity Guard at Memorial City Mall
MIGUEL SAUCEDOMIGUEL SAUCEDO
Armed Security Officer at Memorial HermannArmed Security Officer at Memorial Hermann
Jayla ImanverdiJayla Imanverdi
Intern at National Mall And Memorial ParksIntern at National Mall And Memorial Parks