ANGELIKA BEESLEY
Brighton,MI
Summary
Motivated and detail-oriented professional with experience in healthcare support, veterinary assistance, and high volume customer service environments. Skilled in patient communication, appointment, scheduling, infection control practices, and multitasking in fast paced settings. Known for providing compassionate care, maintaining organized work spaces, and supporting team efficiency. Completed coursework in medical terminology, diagnostic imaging, and human biology, bringing both practical experience and foundational medical knowledge to healthcare teams.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Fricker's USA
Bowling Green, OH
07.2024 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Resolved customer inquiries and issues promptly to maintain a positive dining experience.
- Managed multiple tasks simultaneously to ensure timely service and customer satisfaction.
- Trained new staff members on service protocols to enhance team efficiency.
- Maintained cleanliness and organization of dining area and utensils.
Food Service Worker
Gus's Carry Out
Brighton, MI
03.2020 - 04.2024
- Identified quality control issues and implemented solutions to enhance food safety and consistency.
- Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Processed cash, debit and credit card payments.
- Addressed guest complaints and resolved issues, ensuring positive dining experiences and repeat business.
Vet Assistant/Receptionist
Howell Animal Hospital
Howell, MI
06.2022 - 08.2023
- Maintained clean and organized reception area to create positive first impression for visitors.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer issues and complaints to enhance client satisfaction.
- Responded to inquiries from callers seeking information.
- Provided customer support to clients, answering questions and addressing concerns.
- Scheduled client appointments for staff teams.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized and updated computer databases to ensure accurate and accessible client information.
- Assisted with euthanasia procedures to ensure humane treatment.
- Followed safety protocols for handling animals.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
Education
High School Diploma -
Brighton High School
Brighton, MI08-2022
Some College (No Degree) - General Studies
Lansing Community College
Lansing, MISome College (No Degree) - General Studies
Jackson College
Jackson, MISkills
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Patient and Client Communication
- Attention to Detail
- Compassionate Patient Care
- Medical and Office Scheduling
- Infection Control & Sanitization
Timeline
Restaurant Server
Fricker's USA
07.2024 - Current
Vet Assistant/Receptionist
Howell Animal Hospital
06.2022 - 08.2023
Food Service Worker
Gus's Carry Out
03.2020 - 04.2024
High School Diploma -
Brighton High School
Some College (No Degree) - General Studies
Lansing Community College
Some College (No Degree) - General Studies
Jackson College