Angelika Harris
Jonesboro,GA
Summary
Dynamic healthcare leader with a proven track record at Emory University Hospital Midtown, excelling in staff management and training. Skilled in enhancing patient care quality and achieving compliance with regulations. Adept at setting performance goals and fostering a collaborative environment, ensuring operational excellence and high levels of customer service.
Overview
23
23
years of professional experience
Work History
Supervisor
Emory University Hospital Midtown
03.2012 - Current
- Overseeing a group of employees within a professional setting
- Relaying information between their team and upper management
- Guiding their team through daily work activities or projects
- Monitoring employee performance to ensure maximum productivity
- Setting goals for performance and deadlines in ways that comply with company’s plans and vision
- Organizing workflow and ensuring that employees understand their duties or delegated tasks
Leader
Crest View
01.2002 - 04.2012
- Ensure compliance with all healthcare regulations and hospital policies.
- Oversee and coordinate daily hospital operations.
- Manage staffing needs including hiring, training, and scheduling personnel.
- Monitor patient care quality and implement improvements as necessary.
- Conduct regular staff meetings to communicate updates and address issues.
- Handle patient complaints and ensure satisfactory resolution.
- Collaborate with medical staff to enhance patient care services.
- Develop and implement emergency response procedures.
- Monitor inventory and ensure the availability of medical supplies.
- Prepare and manage departmental budgets.
Education
GED -
Johnson Professional
Atlanta, GASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
Emory University Hospital Midtown
03.2012 - Current
Leader
Crest View
01.2002 - 04.2012
GED -
Johnson Professional
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