Angelika Jasper
Cypress,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
NexRep
02.2024 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Data Entry Operator
HealthAxis
08.2022 - 01.2023
- Transferred paper formats into computer files
- Transferred existing files into different databases
- Updated and verified existing data.
Drive-Thru Cashier
Panera Bread
01.2022 - 04.2022
- Cooked and prepared food
- Greeted customers and took orders
- Trained new employees.
Cashier
Nestle Toll House Cafe
08.2021 - 04.2022
- Took orders and processed payments
- Restocked items
- Provided friendly and hospitable service.
Cashier
Burlington
05.2021 - 06.2021
- Made suggestions and helped customers locate items
- Helped customers join reward programs and complete purchases
- Organized merchandise racks.
Drive-Thru Cashier
Steak n Shake
11.2020 - 05.2021
- Greeted customers and took orders
- Organized freezers and storage rooms
- Cooked and prepared foods.
Education
High School Diploma -
Obra D. Tompkins High School
Katy05.2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Money handling abilities
Timeline
Customer Service Representative
NexRep
02.2024 - Current
Data Entry Operator
HealthAxis
08.2022 - 01.2023
Drive-Thru Cashier
Panera Bread
01.2022 - 04.2022
Cashier
Nestle Toll House Cafe
08.2021 - 04.2022
Cashier
Burlington
05.2021 - 06.2021
Drive-Thru Cashier
Steak n Shake
11.2020 - 05.2021
High School Diploma -
Obra D. Tompkins High School