ANGELIKA C. ASERET
Albuquerque,NM
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various administrative tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Senior Administrative Assistant / Office Assistant
City of Albuquerque: Department of Family & Community Services
01.2004
- Calendar scheduling for the Director of Family & Community Services Department and Deputy Directors
- Prepare memo(s) for the Director of Family & Community Services
- Perform a full range of administrative support to managers and customers to ensure efficient operation in the office daily that includes answering and screening a high volume of incoming calls while handling in-person inquiries from clients and colleagues
- Enter data into spreadsheets that include statistical reports on operations and activities of Community Recreation programs and/or accounts for the Deputy Director
- Maintain and monitor various Human Resources related actions of keeping track of applications and terminations that are submitted to FCS-Personnel for processing - to include scheduling applicants for interviews for CREI Division and Child Development Division and Facility Maintenance Division
- Monitor 311 CRM Tickets - to include researching and responding to complaints and providing general information regarding programs
- Property Disposal Officer for the Department of Family & Community Services from 2014 to present, for Public Surplus Auctions
- Develop logs for work order requests for: (22) Community Centers, (28) Child Development Centers, (4) Health and Social Services, City Hall, Westside Facility and Misc
- Sites for Facility Maintenance Division
- Develop over (48) expense reports each Fiscal year that included processing and monitoring all invoices and P-Card transactions for Facility Maintenance Division.
Senior Office Assistant-Temp
City of Albuquerque: Department of Family & Community Services, Community Centers Division
11.2002 - 01.2004
- Perform all general office duties to include: daily mail runs to City Hall for drop off or pick-up
- Handled both dial-in and dial-out phone calls with tact and professionalism
- Gathered and updated information pertaining to Community Centers programs for the newly upcoming CABQ website
- Updated yearly budget expense reports for (22) Community Centers designed for supplies and contracted vendor accounts
- Maintained computerized data for reports on Community Centers Rentals.
Recreation Specialist: Site Supervisor II
City of Albuquerque: Department of Family & Community Services, Community Centers Division
06.2001 - 11.2002
- Knowledge of basic operations, services and activities or recreational and social services
- Responded to request and inquiries from the general public
- Attended bi-weekly meeting with supervisor on AmeriCorps issues
- Supervised (3) lower-level staff and assigned programs/activities
- Assisting managers with planning, organizing of weekly field trips with transportation, as well as planning monthly events
- Cash handling skills used for planned field trips / events.
AmeriCorps Representative
AmeriCorps: UNM Service Corps
05.1999 - 06.2001
- Establishing a Four Blocks Literacy Program at East San Jose Community Center
- Implementation of Thematic Units in daily after-school activities
- Organized a Leadership Training at Ghost Ranch in Abiquiú, NM for youths attending various Community Centers
- Attended meetings with UNM Service Corps members on a weekly basis on goals for upcoming literacy projects and objectives
- Submit weekly/monthly planned detailed activities that pertain to different age groups to assign AmeriCorps liaison
- Working close daily contact with East San Jose Elementary School Principal and assigned classroom kindergarten teacher
- Assisted teacher with activities for 20 children, weekly: two hours a day for 2 years
- Monitored individual reading levels, tutored individuals on Four Blocks Literacy
- Built an agreement between East San Jose Community Center and Elementary School with the Albuquerque San Jose Community Awareness Council for future projects.
Education
One Semester - Computer Course
Central New Mexico Community College
Five Week Course - Basics of Financial Statements and Budgets
UNM Continuing Education
07.2015
Undergraduate -
Central New Mexico Community College
01.2002
Diploma -
Manzano High School
05.1997
Skills
- Excellent Organizational Skills
- Microsoft Office (Excel, Word)
- Extensive Record Keeping/Filing
- Internet/Email/CRM/PeopleSoft Financials
- Networking
- Reliable and Punctual
- Confidentiality and Discretion
- High-Level Multitasking
- Calendar Management Mastery
- Executive Support
- Strong Organizational Abilities
- Detail-oriented approach
- Office Management
Training
- City of Albuquerque - Inspection of Public Records Fall 2015
- City of Albuquerque, Public Service University - Entrepreneurial Mindset Program Fall 2016
- City of Albuquerque - Cash Handling Summer 2019
- City of Albuquerque - Life Saver Training Course Fall 2019
- City of Albuquerque - Anti-Harassment & Discrimination Spring 2021
- City of Albuquerque - Ethics and Code of Conduct Summer 2021
- City of Albuquerque - Domestic Violence in the Workplace Summer 2021
- City of Albuquerque - P-Card Training Spring 2022
Timeline
Senior Administrative Assistant / Office Assistant
City of Albuquerque: Department of Family & Community Services
01.2004
Senior Office Assistant-Temp
City of Albuquerque: Department of Family & Community Services, Community Centers Division
11.2002 - 01.2004
Recreation Specialist: Site Supervisor II
City of Albuquerque: Department of Family & Community Services, Community Centers Division
06.2001 - 11.2002
AmeriCorps Representative
AmeriCorps: UNM Service Corps
05.1999 - 06.2001
One Semester - Computer Course
Central New Mexico Community College
Five Week Course - Basics of Financial Statements and Budgets
UNM Continuing Education
Undergraduate -
Central New Mexico Community College
Diploma -
Manzano High School