Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Angelina Aguirre

Dallas,TX

Summary

Bilingual customer service professional with experience in high-volume healthcare and hospitality environments. Skilled in communication, conflict resolution, and delivering calm, compassionate service under pressure. Known for professionalism, attention to detail, and the ability to work effectively with diverse populations in fast-paced settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Receptionist

PedCare
Dallas, TX
12.2024 - 05.2026
  • Greeted and assisted patients in a high-volume healthcare environment, ensuring a positive and professional first impression
  • Managed patient check-in/check-out and maintained accurate electronic health records
  • Communicated effectively with patients and medical staff in English and Spanish
  • Maintained confidentiality while handling sensitive medical information
  • Supported smooth clinic operations through organization and multitasking under pressure

Server

IHOP
Dallas, TX
11.2023 - 11.2024
  • Provided fast-paced customer service in a high-volume restaurant environment
  • Managed multiple tables while maintaining accuracy and efficiency during peak hours
  • Handled customer concerns professionally, ensuring positive guest experiences
  • Communicated effectively with kitchen staff regarding orders, allergies, and special requests
  • Maintained teamwork and professionalism during busy shifts

Education

Uplift Luna Preparatory High School
Dallas, TX

Skills

  • Customer Service Excellence
  • Bilingual: English & Spanish
  • Conflict Resolution
  • High-Pressure Environment Experience
  • Professional Communication
  • Team Collaboration
  • Attention to Detail
  • Time Management
  • CPR / BLS Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CPR / BLS Certification – American Heart Association | May 2026
  • First Aid Certification | May 2026

Timeline

Medical Receptionist

PedCare
12.2024 - 05.2026

Server

IHOP
11.2023 - 11.2024

Uplift Luna Preparatory High School
Angelina Aguirre