Melissa Brown

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

My current job at the department store ended, and I was looking for a new job.

• Enhanced store sales by upselling products and suggesting additional items to customers.
• Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
• Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

I balanced a household budget, while looking for a job.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

I worked as a data entry clerk, working for different companies.

• Maintained safety and security by overseeing students in recess environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents.
• Scanned documents and saved in database to keep records of essential organizational information.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

As a Driver's License Examiner, I renewed driver's license, gave written test, and driving test. As a data entry clerk, I entered accidents to peoples driving record, and answered the telephone, I also worked in the MJIC division, MS Justice Information Center, which i entered stolen tag numbers, ran boat registrations for the Coast Guard.